St. William’s Living Center COVID-19 Situation Update October 24, 2020

Dear St. William’s Living Center and McCornell Court Residents, Friends, and Families:

This week we tested all residents and staff of St. William’s Living Center and McCornell Court.  We had one staff person test positive during this round of testing; fortunately, this staff person was already on quarantine due to a known exposure.  This means that the employee that tested positive did not work in the facility while infectious and therefore did not have any contact with staff or residents while infectious. 

No residents have tested positive for COVID-19 through any of the rounds of testing. 

We currently have two active staff cases and no active resident cases of COVID-19.

On Monday and Tuesday this week we will again test all staff and residents for COVID-19. 

We are very grateful to our staff who have done a fantastic job following infection control procedures and containing the spread of the virus during this outbreak. 

We are as eager as residents and families to reopen for indoor visitation.  We will continue to work with the Minnesota Department of Health to determine when we can reopen to visitors.  

The Minnesota Department of Health has set up a free hotline for anyone who has questions about COVID-19.  Call the MDH hotline at: 1-651-201-3920. We will continue to provide updates to you to keep you informed of our ongoing work.

Should you have any questions, please feel free to contact us at: Tim Kelly, Administrator at 218-338-1001; Lori Roers, Director of Nursing at 218-338-1009.

Sincerely,

Tim Kelly, Administrator

St. William’s Living Center COVID-19 Situation Update October 19, 2020

Dear St. William’s Living Center and McCornell Court Residents, Friends, and Families:
On Sunday, October 19th we were made aware of a positive case of COVID-19 in one of our staff. This staff person was under a quarantine due to an exposure to another COVID-19 positive person. This staff person did not work in the facility while infectious, so this staff person did not cause an exposure to other staff or residents.
We currently have three active staff cases and no active resident cases of COVID-19.
We will continue to test all staff and residents weekly until we have had no new cases for 14 days in a row. To resume indoor visits, we must have no new COVID-19 cases for at least 14 days and two rounds of negative tests for all staff and residents.
We encourage loved ones to communicate with our residents by phone or video chat, if possible. You may call our activity department at 218-338-1010 to set up a time to schedule a video meeting or outdoor visit with a resident.
The Minnesota Department of Health has set up a free hotline for anyone who has questions about Coronavirus (COVID-19). Call the MDH hotline at: 1-651-201-3920. We will continue to provide updates to you to keep you informed of our ongoing work. Help us keep family and loved ones informed by visiting our website: https://www.stwilliamslivingcenter.com/.
Should you have any questions, please feel free to contact us at: Tim Kelly, Administrator at 218-338-1001; Lori Roers, Director of Nursing at 218-338-1009.

All future updates related to COVID-19 positive cases will be posted to our website at www.stwilliamslivingcenter.com and will be emailed. Please let me know if you would like to be added to an email list.

Sincerely,

Tim Kelly, Administrator

St. William’s Living Center COVID-19 Situation Update October 19, 2020

Dear St. William’s Living Center and McCornell Court Residents, Friends, and Families:
On Sunday, October 19th we were made aware of a positive case of COVID-19 in one of our staff. This staff person was under a quarantine due to an exposure to another COVID-19 positive person. This staff person did not work in the facility while infectious, so this staff person did not cause an exposure to other staff or residents.
We currently have three active staff cases and no active resident cases of COVID-19.
We will continue to test all staff and residents weekly until we have had no new cases for 14 days in a row. To resume indoor visits, we must have no new COVID-19 cases for at least 14 days and two rounds of negative tests for all staff and residents.
We encourage loved ones to communicate with our residents by phone or video chat, if possible. You may call our activity department at 218-338-1010 to set up a time to schedule a video meeting or outdoor visit with a resident.
The Minnesota Department of Health has set up a free hotline for anyone who has questions about Coronavirus (COVID-19). Call the MDH hotline at: 1-651-201-3920. We will continue to provide updates to you to keep you informed of our ongoing work. Help us keep family and loved ones informed by visiting our website: https://www.stwilliamslivingcenter.com/.
Should you have any questions, please feel free to contact us at: Tim Kelly, Administrator at 218-338-1001; Lori Roers, Director of Nursing at 218-338-1009.

All future updates related to COVID-19 positive cases will be posted to our website at www.stwilliamslivingcenter.com and will be emailed. Please let me know if you would like to be added to an email list.

Sincerely,

Tim Kelly, Administrator

St. William’s Living Center COVID-19 Situation Update October 16, 2020

Dear St. William’s Living Center and McCornell Court Residents, Friends, and Families:

Last week we had our first confirmed case of COVID-19 in staff person.  We tested all residents and staff on October 12th and 13th and we unfortunately had two addition staff test positive for COVID-19.  The two staff that tested positive this week had not been exposed to the staff that tested positive last week.  No residents tested positive for the virus. 

We currently have two active staff cases and no active resident cases of COVID-19.

We will continue to test all staff and residents weekly until we have had no new cases for 14 days in a row.  To resume indoor visits, we must have no new COVID-19 cases for at least 14 days and two rounds of negative tests for all staff and residents. 

The following resident activities will resume Monday, October 19th:

  • Socially Distanced Resident Activities
  • Communal Dinning
  • Outdoor Visits
  • Expanded Compassionate Care Visits

We encourage loved ones to communicate with our residents by phone or video chat, if possible.  You may call our activity department at 218-338-1010 to set up a time to schedule a video meeting or outdoor visit with a resident.

The Minnesota Department of Health has set up a free hotline for anyone who has questions about Coronavirus (COVID-19).  Call the MDH hotline at: 1-651-201-3920. We will continue to provide updates to you to keep you informed of our ongoing work. Help us keep family and loved ones informed by visiting our website: https://www.stwilliamslivingcenter.com/.

Should you have any questions, please feel free to contact us at: Tim Kelly, Administrator at 218-338-1001; Lori Roers, Director of Nursing at 218-338-1009.

Sincerely,

Tim Kelly, Administrator

October 9, 2020 COVID-19 Update

October 9, 2020

Dear St. William’s Living Center and McCornell Court Residents, Friends, and Families:

I want to let you know that yesterday we were notified of a confirmed case of Coronavirus in a contracted therapy staff person. We have been regularly testing our staff and this is the first positive case that we have had.  We will continue to test all staff weekly and we will test all residents weekly until we have had no more positive cases for 2 weeks.  Our weekly testing is completed through the Mayo Clinic.  If any residents or staff have symptoms, we have rapid testing available through Sanford Clinic in Parkers Prairie.

Our priority is to keep everyone safe and healthy. We are working in collaboration with the Minnesota Department of Health to ensure we are taking all appropriate steps.

Until further notice we will not have any visitation with residents in the building or outside.  Compassionate care visits for end of life situations may continue.  We encourage loved ones to communicate with our residents by phone or video chat, if possible.  You may call our activity department at 218-338-1010 to set up a time to schedule a video meeting with a resident.

We will also implement enhanced infection control measures.  Such as limiting residents from congregating in the dining room, social spaces, or moving throughout the building.  We are monitoring and screening all residents two times per day for temperature and O2 sats.  We will continue to screen staff prior to beginning work. Staff are not allowed in the building if they are ill. Screening includes screening staff for symptoms and taking staff temperatures prior to each shift.  Any staff who exhibit symptoms are instructed to self-quarantine at home.

Communication is key, and we will continue to update you on any news, emerging issues, or additional changes in our operations via our website.   

Should you have any questions, please feel free to contact us at: Tim Kelly, Administrator at 218-338-1001; Lori Roers, Director of Nursing at 218-338-1009.

Sincerely,

Tim Kelly, Administrator

SWLC Level 1 Visitation Update September 11, 2020

Dear St. William’s Living Center Friends and Family,

Due to an increase in the Otter Tail County COVID-19 Case Rate, the nursing home will move to LEVEL 1 visitation rules.  Therefore, indoor visit will be suspended until the county case rate decreases.  McCornell Court Assisted Living will remain at LEVEL 2 visitation with no changes to indoor visits.

Fortunately, we have not had any positive COVID-19 cases in residents or staff.  We are regularly testing all our employees so that we can identify any cases. 

Visitors may call the activity department at 218-338-1010 to schedule an outdoor visit.  Appointments must be scheduled in advance for outdoor visits.  If activity staff are not available, visitors should leave a message and staff will return the phone call.  Outdoor visits are scheduled in half hour time slots, which will allow for a 20-minute visit.  This will allow staff time to assist residents to get to and from their assigned visit.  Longer visits will be taken into consideration for special circumstances.  Visitation hours are based on staff availability. 

The essential caregiver program will resume under the LEVEL 1 visitation.  The policy follows MDH guidelines and is a narrowly defined exception to visitor restrictions which may allow certain cares to be provided by a personal caregiver from outside our community.

Should you have any questions, please feel free to contact us at: Tim Kelly, Administrator at 218-338-1001, tim@stwilliamslivingcenter.com ; Lori Roers, Director of Nursing at 218-338-1009.

VISITATION MODIFICATION CHANGES BEGINNING AUGUST 31, 2020

Dear St. William’s Living Center and McCornell Court Resident, Friends, and Family,

We are very excited to share news that we will soon be able to resume visitation in our setting and warmly welcome visitors back in our buildings! After carefully developing a safe and comprehensive reopening plan, we expect in-door visits to resume on August 31, 2020.

As of today, we have not had any positive cases of COVID-19 in any staff or residents.  We developed a testing plan that includes ongoing surveillance testing of direct care staff through an agreement with the Mayo Clinic.  We are taking an aggressive approach to test residents and staff with symptoms by utilizing rapid testing available through Sanford Clinic in Parkers Prairie. 

INDOOR VISITS MUST BE SCHEDULED IN ADVANCE

Guests may schedule an indoor visit online at https://stwilliamslivingcenter.simplybook.me/ or by calling the business office at 218-338-4671 during business hours Monday – Friday 8am to 4:30pm.

VISITORS MUST BE SCREEND PRIOR TO ENTRY

All visitors entering the facility will be actively screened for signs and symptoms of COVID-19 at a screening station prior to the visitor walking through the facility.  All visitors to the nursing home should enter door A to be screened.  All assisted living visitors should enter door E to be screened.  Do not come for an indoor visit if you are ill or have been exposed to someone with COVID-19.  

VISITATION RULES MAY CHANGE

Visitation rules may change for several reason’s including if a resident or staff person tests positive for COVID-19, if the case activity level in the community increases above an incidence rate of 10:10,000 in Douglas or Otter Tail county, or if the facility does not have adequate staffing or PPE

See below for a visitation guide to explain the process for Level 2 visitation at McCornell Court and St. William’s Living Center.  Please know we continue to provide outdoor visits, window visits, and visits through technology and encourage you to take advantage of these opportunities.  If you have any questions, please give us a call at 218-338-4671. 

Sincerely,

Tim Kelly, Administrator

ESSENTIAL CAREGIVER PROGRAM – JULY 24, 2020 UPDATE

Hello St. William’s Living Center and McCornell Court Resident, Friends, and Family,

We are pleased to announce that we are creating a new program called Essential Caregiver – in accordance with guidelines released from Minnesota Department of Health (MDH). Our goal through this program is to help our residents who are missing care previously provided by a loved one or outside caregiver prior to the visitor restrictions required by state and federal guidelines due to the COVID-19 pandemic.

The policy follows MDH guidelines and is a narrowly defined exception to visitor restrictions which may allow certain cares to be provided by a personal caregiver from outside our community. This new guidance is not intended to be a reopening of visitors, but instead is intended to provide essential care for high risk residents.

Below are some of the criteria we will use as we evaluate and designate Essential Caregivers in our settings:

  • Essential Caregivers will be determined based on consultation/assessment with our interdisciplinary team.  Residents will be consulted about their wishes to help determine whom to designate as an Essential Caregiver.
  • Essential Caregivers will be actively screened for symptoms of COVID-19 prior to entering the building and must wear all necessary personal protective equipment while in the building. They must also perform frequent hand hygiene and maintain social distancing of at least 6 feet with staff and other residents while in our building.
  • Essential Caregivers will limit their movement in our building, providing care and support in their loved ones’ room or a designated space in our building.
  • Essential Caregivers must inform us if they develop a fever or symptoms consistent with COVID-19 within 14 days of a visit to a resident.

With this new guidance, it is important to know that Essential Caregivers cannot take a resident out into the community except for essential medical appointments and must not visit a resident during a resident’s 14-day quarantine and must not visit when a resident is positive for COVID-19 or symptomatic, unless the visit is for compassionate care.  Please know we do retain the right to restrict or revoke Essential Care status if the designated person fails to follow our established policies and protocols. 

If, at any time, it is deemed unsafe for Essential Caregivers to enter the building—due to a rise in the number of cases in our community, either within our walls or in the broader community—it is our obligation per MDH guidelines to revisit and reassess the program.

We recognize the concern you may have that not everyone will be able to serve as an Essential Family Caregiver. We also deeply feel the desire of our residents and their loved ones to be connected in a more meaningful way.

Please know we continue to provide outdoor visits, window visits, and visits through technology and encourage you to take advantage of these opportunities.

Michelle Hartmann, our Social Services Director, will be the main contact for the Essential Care Program.  Michelle can be reached at 218-338-1008.

Sincerely,

Tim Kelly

Administrator

St. William’s Living Center

St. William’s Living Center Outdoor Visitation Policy:

Visitors should call activity department at 218-338-1010 to schedule an appointment.  Appointments must be scheduled for outdoor visits.  If activity staff are not available, visitors should leave a message and staff will return the phone call.  Families are encouraged to give as much advance notice for staff and residents to prepare for the visit.  Visits will be scheduled in half hour time slots, which will allow for a 20-minute visit.  This will allow staff time to assist residents to get to and from their assigned visit.  Longer visits will be taken into consideration for special circumstances.  Visitation hours are based on staff availability. 

Current COVID-19 positive residents, residents with COVID-19 signs or symptoms, and residents in a 14-day quarantine or observation period are not eligible for outside visits.

One staff person should be assigned to each resident for the duration of the visit.  Staff should maintain visual observation but provide as much distance as necessary to allow for privacy of the visit conversation.

Visitors must be screened by staff prior to the visit.  Staff should use the visitor log to gather contact information and document screening questions.  Temperatures of visitors must be taken.  Any visitor with a temperature of 100 or greater or any of the following symptoms will be asked to leave.  Screening questions include:

  • In the last 14 days, has had contact with someone with a confirmed diagnosis of COVID19, or under investigation for COVID-19, or are ill with respiratory illness.
  • Do you have a new fever (100 F or higher) or the sense of having a fever?
  • Do you have a new cough that you cannot attribute to another health condition?
  • Do you have a new shortness of breath that you cannot attribute to another health condition?
  • Do you have a new sore throat that you cannot attribute to another health condition?
  • Do you have new muscle aches that you cannot attribute to anther health condition or that may have been caused by a specific activity (such as physical exercise)?   

Residents and visitors must wear a mask or other face covering during the visit, as tolerated and must support social distancing of at least 6 feet between the visitor and resident.  If visitors do not have a mask, a cloth mask will be provided by the facility to use during the visit.

Due to the risk of exposure, holding hands, hugging, kissing, or other physical contact is not allowed during family visits.  Visitors under age 12 years must be in the control of adults who bring them and must also comply with social distancing requirements.  Pets must be under the control of the visitor bringing them in.

SWLC will provide alcohol-based hand rub to persons visiting residents and staff will provide verbal reminders of correct use.

Weather: Visits should occur only on days when there are no weather warnings that would put either the visitor or resident at risk.

St. William’s Living Center retains the right to deny outdoor visitation to specific residents only if they believe:

1. Circumstances pose a risk of transmitting COVID-19 to the facility because the resident or visitor does not comply with infection control guidance, or

2. The resident or visitor is at risk of abuse/harm.